Scenario: You have enabled Sent Items Update in Exclaimer Signature Manager Exchange Edition so that so that a signature is visible when the sender views an email in their Sent Items folder.
When Cached Exchange Mode is enabled in Microsoft Outlook, no signature is visible on the sent item.
1- If the user didn’t have cached mode enabled for Shared Folders, but already had 10 calendars configured on their profile, and then if later on we enable cached mode for Shared Folders, these 10 calendars will be “downloaded” onto the OST file when users access these only – not all at once.
2- If the user has already cached mode enabled for Shared Folders, it’s when they will add each calendar that Outlook will download a copy of the calendar the first time.
When connected to Exchange messages will arrive with a slight delay in the mailbox.
Only until Microsoft Outlook has synchronized with the mailbox, that the most up to date data will be displayed to the user.
You can confirm if Sent Items Update has updated the sent item or if Microsoft Outlook is displaying out of date data by logging into the user’s mailbox using Outlook Web Access.
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